Sunday , February 25 2024

Amazon Vacancies Cape Town – Cloud Support Engineer

Website  Amazon

Job Description:

Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.

Job Responsibilities:

  • Work on critical, highly complex customer problems that may span multiple AWS services.
  • Partner with Amazon Web Services teams to help reproduce and resolve customer issues.
  • Write tutorials, how-to videos, and other technical articles for the developer community.
  • Interact with leading engineers around the world.
  • Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
  • Drive customer communication during critical events.
  • Learn and use groundbreaking technologies.
  • Drive projects that improve support-related processes and our customers’ technical support experience.
  • Apply advanced troubleshooting techniques to provide unique solutions to our customers’ individual needs.

Qualification & Experience:

  • Expert experience in one or more modern programming languages such as Java, C++, or C.JDBC, Hibernate or JPA. We use Java and C within the DMS team.
  • Knowledge of data structures, algorithms, operating systems, and/or distributed systems.

Job Details:

Company: Amazon

Vacancy Type: Full Time

Job Location: Cape Town, Western Cape, South Africa

Application Deadline: N/A

Apply Here