Wednesday , February 28 2024

Busamed Gateway Hospital Vacancies – Receptionist

Website Busamed

Job Description:

Busamed Gateway Private Hospital is looking for suitably qualified customer-orientated person to provide timeous, efficient front-line service to patients and visitors. The position encompasses pre-admission, admission, reception, data capture and switchboard duties, ensuring a friendly stress-free admission process and frontline patient liaison. The job also includes the accurate capturing of patient data.

Job Responsibilities:

  • Accurately capture all relevant patient information pertaining to patient admission ensuring 100% compliance in all admission processes on SAP system.
  • Maintain effective relationships with all internal and external customers, and ensure all actions promote customer service excellence.
  • Identify and report on gaps analysed during the admission process and follow up timeously.
  • Ensure professionalism, conduct and friendliness at all times when dealing with internal and external customers
  • Responsible for the marketing of the department and services offered to admitting doctors and follow up with non-compliance.
  • Assist with admission internal audits and quality reviews pertaining to department needs.
  • Ensure processes are in line with the working procedures and policies of Busamed Gateway Private Hospital.
  • Assist with adhoc duties as and when instructed by the line manager thus ensuring you promote a harmonious team effort within the department.

Job Requirements:

  • Participative and able to work as part of the team.
  • Customer-oriented with exceptional interpersonal skills
  • Computer literate – must be accurate and pay attention to details

Qualification & Experience:

  • 1 – 2 years’ relevant work experience
  • Minimum Grade 12 (Matric)
  • SAP experience will be advantageous

Job Details:

Company: Busamed

Vacancy Type: Full Time

Job Location: Durban, KwaZulu-Natal, South Africa

Application Deadline: N/A

Apply Here