Tuesday , February 27 2024

Capitec Internships 2023 – Pipeline Support Analyst

Website Capitec Bank

Job Description:

  • To assist with the resolution of ad-hoc Postilion and Postilion Database queries by utilising sound SQL knowledge, including ISO8583 messaging and trouble shooting.
  • Co-ordinate, investigate and provide timely feedback on incoming card related queries received from BSC departments (Client Care Admin,
  • Branch Admin Support, Service Admin and Complaints Management), InfoForex (Finance) and Digital Solutions to the requesting party with the guidance of the Architect and/or System Analyst.
  • Oversee small system and/or operational improvements resulting from user and client queries

Job Requirements:

  • Capitec Bank business model
  • Best practices for Quality Assurance (QA)
  • Interpersonal & Relationship management Skills
  • Negotiation skills
  • Presentation Skills
  • Debit and credit card payment processing (e.g. authorisation, clearing and settlement) fundamentals
  • Must have proven experience in providing technical support to internal departments dealing with client queries
  • Influencing Skills
  • TCP / IP network principles
  • Communications Skills
  • A relevant tertiary qualification in Information Technology
  • IT systems development processes
  • Grade 12 National Certificate / Vocational
  • Business analysis
  • Facilitation Skills
  • Capitec Bank’s systems environment
  • Transaction switching and ISO8583 Messaging
  • Databases and Query language (i.e. SQL)

Job Details:

Company: Capitec Bank

Vacancy Type: Full Time

Job Location: Bellville, Western Cape, SA

Application Deadline: N/A

Apply Here