Sunday , February 25 2024

Capitec Vacancies – Pipeline Support Analyst

Website Capitec Bank

Job Responsibilities:

  • To assist with the resolution of ad-hoc Postilion and Postilion Database queries by utilising sound SQL knowledge, including ISO8583 messaging and trouble shooting.
  • Co-ordinate, investigate and provide timely feedback on incoming card related queries received from BSC departments (Client Care
  • Admin, Branch Admin Support, Service Admin and Complaints Management), InfoForex (Finance) and Digital Solutions to the requesting party with the guidance of the Architect and/or System Analyst.
  • Oversee small system and/or operational improvements resulting from user and client queries

Job Requirements:

  • Planning, organising and coordination skills
  • Presentation Skills
  • Communications Skills
  • Negotiation skills
  • Facilitation Skills
  • Influencing Skills
  • Interpersonal & Relationship management Skills
  • Commercial Thinking Skills

Qualification & Experience:

  • Must have proven experience in providing technical support to internal departments dealing with client queries
  • A relevant tertiary qualification in Information Technology
  • Grade 12 National Certificate / Vocational

Job Details:

Company: Capitec Bank

Vacancy Type: Full Time

Job Location:  Bellville, Western Cape, South Africa

Application Deadline: N/A

Apply Here