Monday , February 26 2024

Career at Nedbank – BDO, Cashbuild Emalahleni Central

Website Nedbank

Job Description:

To market, sell, and cross-sell Nedbank products, In-Branch, to meet the needs of Retail Business Banking (RBB) clients; to retain and grow client base; to achieve and meet business objectives through identifying and fulfilling client financial needs and to provide consistent excellent client service.

Job Responsibilities:

  • Complete verification procedure for all applications by following business unit requirements.
  • Enable managerial sales consolidation by reporting daily sales statistics.
  • Plan and implement effective prospecting activities by identifying and responding to business opportunities.
  • Meet requirements of product applications by providing all required documentation.
  • Develop effective partnerships with clients by listening to client needs, asking questions and demonstrating an understanding of the client’s business & industry.
  • Address client needs by identifying effective financial solutions, using product knowledge, providing the client with proactive solutions.
  • Reduce fraudulent transactions by reporting suspicious transactions to the relevant department.
  • Improve the quality of work by using the managerial recommendations.
  • Ensure effective administration and controls in branch portfolio by checking securities and complying with FICA & FAIS requirements.
  • Educate clients on the product offering by presenting them with the relevant information.
  • Maintain client relationships through world class service standards by listening and attending to client needs, keeping them in the loop and making things happen for them.
  • Act as client’s banking partner by taking responsibility for providing regular feedback.
  • Ensure retention of clients full banking relationship through client service and client contact.
  • Ensure all client details are correct by capturing details correctly at application stage.
  • Schedule work according to action plan from manager in order to meet business objectives.
  • Build relationships with clients and stakeholders through regular contact and by being available and getting to know them (i.e. I know you strategy).
  • Resolve client queries by following business procedure and keeping client informed.

Job Requirements:

  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Administrative procedures and systems
  • Banking procedures
  • Governance, Risk and Controls
  • Microsoft Office
  • Business principles
  • Business terms and definitions
  • Business writing skills
  • Cluster Specific Operational Knowledge

Qualification & Experience:

  • Matric / Grade 12 / National Senior Certificate
  • 3 year Retail Banking experience of which 1-2 years experience at Sales Consultant level. Exposure to Small Business Services clients.

Job Details:

Company: Nedbank

Vacancy Type: Full Time

Job Location: Emalahleni, Mpumalanga, South Africa

Application Deadline: N/A

Apply Here