Clicks Careers Mossel Bay – Wellness Assistant

Website Clicks Group

Job Description:

To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximise sales and build customer loyalty.

Job Responsibilities:

  • To consult with customers and provide suitable advice on healthcare, nutritional and supplement products.
  • To prevent stock losses by following all risk management policies and principles.
  • To prevent wastage in own area by adhering to stock rotation principles.
  • To ensure high standards of hygiene and cleanliness within the store in order to create an appealing shopping environment for customers.
  • To deliver exceptional customer service through in-store visibility and proactivity to customer needs through knowledge and understanding of health and supplements.
  • To adhere to all store standard operating procedures.
  • To drive stock availability in the healthcare aisles through compliance with stock management principles and procedures in order to drive sales.
  • To assist in product merchandising by following the merchandising guidelines and procedures.
  • To drive healthcare sales in line with targets through promotion of a broad range of brands by cross selling and upselling to increase profitability.
  • To ensure continuity of service by focusing on own development and product knowledge and sharing product information with relief staff.

Job Requirements:

  • Essential: Experience working with sports nutrition and vitamin related products
  • Essential: At least 1 year related experience
  • Essential: Selling skills; customer related training
  • Essential: Customer and service orientation
  • Essential: Selling skills
  • Essential: Basic health, fitness and supplements product knowledge
  • Essential: Merchandising skills
  • Essential: Basic knowledge of retail store operations principles (stock management, merchandising, risk management,)
  • Desirable: Basic computer literacy
  • Essential: Good communication and interaction skills

Job Details:

Company: Clicks Group

Vacancy Type: Full Time

Job Location: Mossel Bay, Western Cape, SA

Application Deadline: N/A

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