Discovery Careers Internships – Discovery Banker

Website Discovery Limited

Job Description:

The Discovery Banker Intern provides intermediary services that are personalised, efficient and prompt to all clients through omni (multiple) channel. All interactions with clients aim to make Discovery the bank of choice. The incumbent delivers exceptional service that exceeds the client’s expectations through proactive and innovative solutions that are ethically sound, honest and maintains integrity.

Job Responsibilities:

  • Serves all aspects of the bank’s products including rewards.
  • Offer alternatives for client retention
  • Builds rapport with clients through multiple channels e.g. calls, web, chat and video
  • Takes ownership of client queries, issues and escalations to ensure a personalised service and effective resolution
  • Communicates existing and new product information to clients.
  • Deals with escalated queries

Job Requirements:

  • Good listening skills, ability to listen comprehend and action
  • Study towards FAIS – Advantageous
  • Computer literate with MS Office (PowerPoint, Excel and Word)
  • Communication skills both written and verbal
  • Social media savvy
  • Technology savvy
  • Knowledge of the financial services or banking industry

Qualification & Experience:

  • Bachelor’s degree that demonstrates a numerical capability – Required
  • No previous internship and or graduate programme in any industry or government institution
  • No work experience (Essential)
  • Between the ages of 18 – 30 (Essential)

Job Details:

Company: Discovery Limited

Vacancy Type: Internship

Job Location: Vereeniging, Gauteng, South Africa

Application Deadline: N/A

Apply Here