Monday , February 26 2024

Eskom Jobs – Service Agent Meter Reading

Website Eskom

Job Description:

To provide all Customer Service generic and interface services related to meter reading in a defined geographic area, with the objective of providing accurate bills, providing support to the particular Manage Revenue Cycle Value Chain Sub-processes

Job Responsibilities:

  • Perform vending and prepaid activities
  • Processing quotations and connections activities
  • Conducts all conventional measurement and meter related tasks
  • Responsible for customer data
  • Handle generic service activities
  • Directs the daily customer service activity operations
  • Build a relationship between their customer base and “Eskom” via regular proactive interventions.
  • Processes and conducts credit revenue and credit management processes

Job Requirements:

  • Bilingual/Multi-lingual
  • Counselling
  • Customer Service
  • Marketing
  • 3 years’ experience in working with customers and customer relations
  • 3 year Diploma
  • Telephone Skills
  • Computer Skills
  • Conflict Handling
  • Planning & Organising

Job Details:

Company: Eskom

Vacancy Type: Full Time

Job Location: Queenstown, Eastern Cape, SA

Application Deadline: N/A

Apply Here