Wednesday , February 28 2024

Fidelity Security Jobs in Midrand – Offsite Monitoring Supervisor

Website Fidelity Services Group

Job Description:

The CCTV division requires a CCTV monitoring supervisor to lead the current team of CCTV operators and oversee the daily operational work of the CCTV department within the Inland Monitoring Centre.

Job Responsibilities:

  • Ensure process of onboarding of new sites are followed
  • Day to day leading of CCTV team
  • Ring-fence overactive cameras and re-benchmark
  • Follow through on all escalations done to support structures
  • Benchmarking of new sites (Day and night where applicable)
  • Ensure Whatsapp reporting to clients are set up and done as agreed upon
  • Track overactive reporting daily
  • Collaborate between internal and external crime prevention resources to deal with active crime incidents and to proactively assist in crime incidents
  • Where necessary deal with disciplinary processes
  • Investigations
  • Manage site specific reporting to the customer
  • On the job training and development of skills of CCTV staff specifically towards proactive response and identifying possible crime trends
  • Support CCTV manager where applicable
  • Responsible for all HR related staff issues

Job Requirements:

  • Must have a strong sense for attention-to-detail.
  • Strong analytical skills
  • Need to be proactive and be able to identify crime trends through information gathering
  • At least 3 – 5 years supervisory experience in a similar position
  • Strong networking skills to be able to build relationships internally as well as with external resources like SAPS, JMPD as well as Community Forums.
  • Must be able to work as part of a team and manage people.
  • Reporting Skills
  • Knowledge of all monitoring platforms used by FADT which include: Hikvision, Dahua(DSS),Vuma Milestone, Proof 360 analytics and LPR, Isentry, and Syntel.
  • Excellent communication skills.
  • Must be able to work independently and be self-motivated.
  • Presentation Skills.

Job Details:

Company: Fidelity Services Group

Vacancy Type: Full Time

Job Location: Midrand, Gauteng, SA

Application Deadline: N/A

Apply Here