Fidelity Security Jobs in Pretoria – Relationship Manager

Website Fidelity Services Group

Job Description:

The above position is vacant at Fidelity CashMaster in Waltloo, reporting to the KeyAccounts Manager. The overall purpose of this position is to build and maintain relationships with the banking partners, clients and key personnel within the Cash Management Industry. This also entails cross-sell and up-sell to existing key strategic corporate clients. The ideal candidate is an individual with a proven track record of success in driving profitable business growth, reviews to ensure clients are satisfied with their products and services and are aware of changes within clients as well as unique product requirements per client requisite.

Job Responsibilities:

  • Provides high level experience and technical knowledge for customers and internal teams
  • Perform risk management requirements and leadership during audits and exams
  • Responsible for sales and support of products & services offered and developed
  • Responsible for creation and analysis of customer SLA reports
  • Facilitating the resolution of all client queries including financial, service and installation escalations
  • Compile and present in-depth reports for Internal and external Manco and Exco Teams
  • Responsible for contract management, pricing management and tender submissions

Job Requirements:

  • Ability to multi-task and prioritize work schedules
  • Ability to work under pressure and meet targets and deadlines
  • Strong overall and written communication skills
  • Leads teams effectively and shows conflict resolution skills

Qualification & Experience:

  • 5 years’ experience in Key Accounts or Relationship Manager Role
  • Barchelors Degree/ NQF Level 7
  • Matric/equivalent

Job Details:

Company: Fidelity Services Group

Vacancy Type: Full Time

Job Location: Pretoria, Gauteng, South Africa

Application Deadline: N/A

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