Sunday , February 25 2024

Firstrand Jobs Near Me – IT Support Technician

Website FirstRand

Job Description:

To perform onsite hardware, software and peripheral updates and ensure repairs in our organisation

Job Responsibilities:

  • Provision of an efficient IT administration service through careful and timeous planning, reporting and u pdating of all related information
  • Manage costs / expenses within approved budget to achieve cost efficiencies
  • Deliver exceptional IT Support service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
  • Maintain relevant systems to ensure integrity of data / functionality – (amongst other) by ensuring Anti-Virus is installed on all PC’s, all patches up to date, PC names up to date, server connections accurate and proactively provide system maintenance and support solutions.
  • Manage agreed projects to ensure successful implementation within agreed timelines
  • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements
  • Manage service desk and incidents to provide efficient IT support, aligned to SLA’s and agreed standards
  • Explore and implement cost saving initiatives
  • Manage own development to increase own competencies
  • Minimise system downtime through pro-active monitoring and planning; Ensure trending and minimisation of recurring problems.
  • Comply, understand and implement all steps within IT development and meet governance in terms of legislative and audit requirements
  • Support peers and colleagues across IT functions through knowledge management / sharing / mentoring / coaching

Job Requirements:

  • Degree or Diploma and the required IT Certification
  • 3 – 5 Years related experience

Job Details:

Company: FirstRand

Vacancy Type: Full Time 

Job Location: Randburg, Gauteng, SA

Application Deadline: N/A

Apply Here