Investec Job Application – Digital Client Experience Analyst

Website Investec

Job Description:

Investec is looking for a Digital Client Experience Analyst in the Client Digital Experience team. We’re a friendly, close-knit team of about 60 people, spread across two continents, who prioritise kindness, collaboration and empathy in our work. Our ideal candidate is someone who embraces all that while displaying the highest professionalism and embodying Investec’s core values: cast-iron integrity, a client focus, distinctive performance and dedicated partnerships.

Job Responsibilities:

  • Providing insights into the business performance to help us improve the overall digital client experience across all our channels
  • Identifying and researching business challenges and opportunities across multiple teams and geographies to surface insights that will inform their marketing, client journeys and overall business strategies
  • Using data to make strategic recommendations to the various teams and the business leadership that inform the way we plan and make decisions

Job Requirements:

  • Are able to interpret complex technical concepts and solutions to business owners and stakeholders, while also translating the business requirements into technical specs
  • Have both a product and a commercial mindset
  • Have good knowledge of A/B testing, behavioural targeting and client personalization solutions
  • Communicate effectively with both internal and external teams
    Have a strong understanding of digital technology, both web and app

Qualification & Experience:

  • Have previous experience with digital analytics technology (Adobe Analytics, Google Analytics, Coremetrics, etc.)
  • Have experience in building and presenting dashboards and data to stakeholders

Job Details:

Company: Investec

Vacancy Type: Full Time

Job Location: Sandton, Gauteng, South Africa

Application Deadline: N/A

Apply Here