Sunday , February 25 2024

KFC Hiring – Customer Service Team Member

Website KFC

Job Description:

Ensure that our guests’ in restaurant experience exceeds their service expectations. Be our KFC Customer Service Brand Ambassador.

Job Responsibilities:

Responsible for the Customer Service experience in the restaurant by

  • Executing KFC health, safety and hygiene standards
  • Ensuring that engagement with the customer is authentic, friendly, high energy and engaging
  • Serving KFC products that meet the standards
  • Proactive and solutions-oriented to surpass the customer’s service expectations
  • Executing duties with accuracy, speed and friendliness, including Kiosk interface
  • Ensuring that the environment is friendly, warm & inviting

Job Requirements:

  • Display excellent listening and verbal skills
  • Maintain a high and positive energy
  • Team Orientated
  • Ability to communicate in a clear, concise and friendly manner
  • Technically savvy to many various layers : kiosk, deliver, click and collect
  • Professionalism
  • Minimum 1 year customer facing experience
  • Ability to stand/walk and stay focused and alert for extended periods of time
  • Confidence in a customer facing role
  • Display excellent guest management skills
  • Prefered training in Hospitality industry
  • Matric
  • Ability to multitask
  • Passion for customer service
  • High attention to detail
  • Strong interpersonal skills

Job Details:

Company: KFC

Vacancy Type: Full Time

Job Location: East Rand, Gauteng, SA

Application Deadline: N/A

Apply Here