Sunday , February 25 2024

KFC Learnership 2023 – Customer Facing Team Member

Website KFC

Job Description:

Looking for young, dynamic and customer focused individual who has a passion for the Fast food industry
To provide excellent customer service to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area- Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the KFC standards

Job Responsibilities:

  • Keep the Customer Service Area and Front Counter clean and tidy
  • Prepare products using approved KFC standards procedures
  • Monitor product quality by checking and acting upon expiration dates and times for products
  • Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor
  • Ensure the correct use of product holding equipment in respect of holding times and temperatures
  • Adhere to Yum’s culture principles
  • Deal with customer complaints as per KFC procedures and bring any customer complaints to the manager’s attention
  • Follow all cash handling procedures as per Company Standards
  • Be obsessed about customer service and ensure customer satisfaction on every shift

Job Requirements:

  • Fluent in english
  • In Possession of Matric Certificate
  • Communication skills
  • Basic computer literacy
  • Strong problem solving skills

Job Details:

Company: KFC

Vacancy Type: Full Time

Job Location: Gauteng, South Africa

Application Deadline: N/A

Apply Here