KFC Vacancies Gauteng – Restaurant General Manager

Website KFC

Job Description:

The purpose of the role is to to lead and oversee the management of all aspects of the KFC restaurant business. Through coaching, developing, motivating and engaging all in store employees, create a culture to be proud of. Through ‘beat year ago’ mentality you will ensure the continued growth and success of the KFC brand by developing and communicating a breakthrough strategy which delivers outstanding business results. By Driving Hospitality with Heart, ensure that every customer has an outstanding experience & product.

Job Responsibilities:

  • Maintain up to date employee files and training records for all employees
    Rigorously follow legislative requirements associated with recruitment of employees
  • Complete a robust financial audit monthly and communicate results to Area Coach along with Action Plan to drive improvement, where appropriate
  • Conduct and complete robust Performance Appraisals and IDP’s with all managers and employees in line with the company guidelines and timescales, in order to drive a high performance culture in store
  • Manage all customer complaints in line with company policy, escalating issues to Area Manager, where appropriate
  • Proactively manage and oversee all new employees through their Induction and in store Training Timetable
  • Utilize the KFC Bench Planning process, effectively managing staffing levels and recruitment ensuring your restaurant is staffed to optimum at all times
  • Understand your local competition and increase visibility within the local community to ensure awareness of any common issues, competitor activity or forthcoming events that may impact your business

Job Requirements:

  • Coaching Basic HR/IR knowledge (disciplinary/grievance process)
  • Strong Communication skills, at all levels
  • Strong Customer Orientation

Qualification & Experience:

  • Post matric qualification (Diploma in Retail /Hospitality/Business Management)
  • Previous experience of managing a diverse workforce Commercial Awareness Understanding of P&L
  • Completed Matric Certificate
  • Minimum 3 years Managment experience

Job Details:

Company: KFC

Vacancy Type: Full Time

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here