Wednesday , February 28 2024

Leroy Merlin Jobs – Sales Consultant

Website Leroy Merlin

Job Description: 

Consult with the customer with the purpose of understanding their needs.
Propose the right product and service according to customer requirements, including quality, convenience and price. Explain how products work and what services are available for the customer.
Ensure high levels of customer satisfaction through excellent sales service.

Job Responsibilities:

  • Engage customers to understand their needs and guide them in their choice
  • Provide appropriate solutions through products and services
  • Liaise with Department Manager and merchandisers on products that are preferred by customers
  • Maintain outstanding store condition i.e. layout, cleanness, prices, product availability, visual merchandising standards
  • Assist with the sales process by maintaining a fully stocked store
  • Participate in the department commercial action plan
  • Assist a customer on total project, before, during, and after sales.
  • Identify new business opportunities through understanding market trends
  • Follow up on sales leads
  • Apply appropriate sales process to build customer relationships and meet sales target
  • Ensure high level of customer satisfaction through excellent sales service
  • Propose a personalized solution, including products and different services (delivery, installation, etc…).
  • Autonomous

Job Requirements:

  • Friendly, helpful, confident and engaging personality
  • Problem solving skills
  • Extensive product knowledge
  • Passion to serve
  • Grade 12 or NQF 4 equivalent
  • Proven experience as a sales consultant
  • Relationship management
  • Hardworking and lives by example
  • Understanding of pricing methodologies
  • Exceptional customer services
  • Ability to multi-task
  • Proficiency in English
  • Curious and assumes initiative
  • Ability to deal with a customer portfolio at each step of the sales process (before, during, after)
  • Ability to use different channels to realize sales (emails, WhatsApp, phone…)

Job Details:

Company: Leroy Merlin

Vacancy Type: Full Time

Job Location: Little Falls, Gauteng, SA

Application Deadline: N/A

Apply Here