Marriott Job Openings Near Me – Technician Property Systems

Website Marriott

Job Description:

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

Job Responsibilities:

  • Respond to program error messages by finding and correcting problems or terminating the program.
  • Refer major hardware/software problems or defective products to vendors or technicians for service.
  • Assist other employees to ensure proper coverage and prompt guest service.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Educate users regarding procedures for securing Personal Identifiable Information (PII).
  • Ensure computer and telephone rooms are kept locked at all times and access is restricted using interrogated key system.
  • Protect the privacy and security of guests and coworkers.
  • Maintain confidentiality of proprietary materials and information.
  • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
  • Address guests’ service needs in a professional, positive, and timely manner.
  • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
  • Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
  • Provide end-user support for all LAN and WAN based applications.
  • Install and configure workstations, including set up of cables, desktop computers, laptops, docking stations, and printers.
  • Maintain inventory of all technology devices (e.g., Blackberry, routers, switches, encoders)
  • Perform system backups.
  • Troubleshoot and resolve technical problems or issues related to computer software and systems.
  • Troubleshoot and resolve technical problems or issues related to internet access.
  • Communicate with other IS personnel to resolve non-routine problems with hardware, software, or guest room internet access.
  • Inspect, test, and diagnose computer equipment and systems.
  • Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers.
  • Provide end-user support for desktop computers, including answering technical questions and simulating or recreating user problems.
  • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Ensure all backup tapes are locked in a fireproof safe in a secure location.

Job Requirements:

  • High school diploma/G.E.D. equivalent
  • At least 1 year of related work experience
  • Decision-Making
  • Computer Skills
  • No supervisory experience is required

Job Details:

Company: Marriott

Vacancy Type: Full Time

Job Location: Johannesburg, Gauteng, SA

Application Deadline: N/A

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