Sunday , February 25 2024

SASSA Internships 2023 – Practitioner Customer Care

Website SASSA

Job Responsibilities:

  • Ensure adherence to service standards for enquires related to customer services management;
  • Assist with the drafting of correspondence and co-ordination of communication to various stakeholders relating to queries and information required;
  • Information Management as it relates to the customer services within the unit.
  • To assist in managing customer care and enquiries in the Region;
  • Render administrative support relating to Customer Care;
  • Assist in the monitoring and evaluating adherence to national norms and standards in processes and procedures regarding the administration of customer care initiatives within the region;
  • This include statistical and status reports reflecting customer management within the region;
  • Assist in the management of projects pertaining to customer services within the region and Supervision of staff.

Job Requirements:

  • Computer literacy and a valid driver’s licence are essential.

Qualification & Experience:

  • Candidates should hold a B. Degree or 3 year tertiary qualification with a minimum of 360 credits (NQF Level 6) in the relevant field as recognized by SAQA coupled with 2-3 years’ relevant experience;

Job Details:

Company: SASSA

Vacancy Type: Full Time

Job Location: Kimberley, Northern Cape, South Africa

Application Deadline: N/A

Apply Here