Sunday , February 25 2024

Takealot Vacancies – Inbound Operations Coordinator

Website Takealot

Job Description:

We are a young, dynamic, hyper growth company looking for smart, creative, hard working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Job Responsibilities:

  • Supplier delivery issues & queries.
  • Customer order queries;
  • Continuous follow-up on all orders to identify unconfirmed and late shipments impacting customer orders.
  • Managing IBTs, responding to stock availability & supplier delivery issues and liaising with the distribution centers to ensure customers receive orders on time.
  • Complaints and associated resolution, including root cause analysis;
  • Supporting the department across all required administrative and coordinative functions and duties in line with SOPs, policies, & procedures.
  • Processing created purchase orders on time, tracking these orders, and managing suppliers and delivery to ensure stock availability and delivery date
  • Ensuring customers receive their orders on time, according to expectations, and that they are proactively updated and communicated to on the status and any changes to their orders.
  • Management of all assigned Inbound queries
  • Supporting the customer service & buying teams in resolving:

Job Requirements:

  • Strong organisational & prioritisation skills
  • Matric
  • Relevant tertiary qualifications a plus
  • Comfortable with change and excellent team player
  • 3 years relevant industry experience
  • Attention to detail
  • Excellent communication skills, both written and spoken
  • Ability to interact with internal & external stakeholders at all levels
  • Solutions-oriented, can-do attitude; self-motivated
  • Competency in MS Office packages

Job Details:

Company: Takealot

Vacancy Type: Full Time

Job Location: Cape Town, Western Cape, SA

Application Deadline: N/A

Apply Here