Telesure Call Centre Jobs – Business Insurance Sales Manager

Website Telesure Investment Holdings - TIH

Job Description:

Strategically implement operational plans to achieve the required sales KPI’s.

Job Responsibilities:

  • Ensure that all recruitment and employment is carried out in accordance to company policy and procedure and in compliance with current employment legislation. Deliver on Treating Customers Fairly principles in alignment with regulatory requirements.
  • Control all associated operational cost in accordance with the annual budget. Formulate the annual budget for the area of responsibility.
  • Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project / account team members and hold them accountable for achieving these in order to improve individual and operational performance. Take appropriate corrective action and ensure that non-conformance and variances within the function is rectified as a high priority.
  • Communicate the actions needed to implement the function’s strategy and business plan within the team; explain the relationship to the broader organization’s mission, vision and values; motivate people to commit to these and to doing extraordinary things to achieve local business goals.
  • Develop and manage the delivery of a plan to evaluate and track business benefits and to identify actions needed to maximize these.Initiate, co-ordinate and manage any assigned projects in accordance with business requirement or functional area responsibility to ensure successful implementation of business change initiatives that will support continuous improvement.
  • Oversee an operational area with guidance from senior colleagues. Could involve responsibility for development or delivery (or both). Plan, schedule and review workload to improve productivity by measuring results against targets. Ensure that operational activities are consistently executed according to operational and quality standards and manage exceptions proactively to meet or exceed customer expectations. Ensure that the overall area of responsibilities people indicators e.g. absenteeism, turnover and employee engagement results remain at a healthy level in accordance with benchmarks.

Job Requirements:

  • General Experience Job Description | Manager: Sales – 5 or more years sales experience in a decision making position, within a financial services industry (Essential) Managerial Experience 3 – 5 years experience in managing others and/or managing managers (Essential)
  • General Education Grade 12/ SAQA Accredited Equivalent (Essential); Required FAIS Accreditation (Essential); Relevant 3 year Business Management or insurance industry related degree / diploma in management (Advantageous)

Job Details:

Company: Telesure Investment Holdings – TIH

Vacancy Type: Full Time

Job Location: Gauteng, South Africa

Application Deadline: N/A

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